$11 FLAT RATE SHIPPING AUS WIDE (ORDERS UNDER $350) | FREE AUS SHIPPING ORDERS OVER $500 (excluding bulky items)

Shipping + Returns

SHIPPING

We offer $11 FLAT RATE SHIPPING for orders up to $350. Orders between $350-$500 have a $22 FLAT RATE SHIPPING fee. Any orders over $500 ship for FREE!
 
Please Note: Shipping prices are inclusive of all packaging & handling costs associated with your parcel.

We are working as hard as we can to get your order to you as quickly as possible.
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PLEASE NOTE - Due to the high volume of orders, please allow up to 7-10 days for your order to be shipped. Then allow for shipping. We ship with Australia Post.

Local Pickup is available within the Illawarra region. Please use the code LOCALPICKUP at checkout. We will send a pickup notification when your order is ready for collection. Please contact us to arrange a date & time for pickup. It would be greatly appreciated if your order is picked up within 2 business days. 


INTERNATIONAL SHIPPING:
Yes! We do ship internationally! You will need to send me a screenshot of what’s in your cart so I am able to quote you postage. The shipping fee will be paid via PayPal.

RETURNS

We do not offer refunds or exchange for change of mind, please be sure to choose carefully. 
If your item is deemed faulty, please contact us immediately and send us an image, and we will happily exchange your item or allow a store credit if returned within 7 business days. 

Unfortunately we don’t allow exchanges or returns for PRE ORDER items, so Please read our size guide and choose carefully. 

Please Note: once your parcel leaves my hands, it is in the hands of Australia Post. Unfortunately I can’t control how Australia post “handles” your parcels, however I can control how well it is packaged for it to arrive safely.  If in any case an item is broken in transit, you are able to lodge a claim with Australia Post directly.